Courses

This essential course is tailored for supervisors and department heads. It focuses on effective training delivery to help leaders maintain high service and product standards. Participants will learn how to cascade knowledge, boost team productivity, and develop presentation skills through both theoretical and practical modules. Hospitality Supervisor Skills Development Designed for current and aspiring supervisors, this course builds essential leadership skills to foster a high-performing, positive workplace. It combines core operational “hard skills” with people-oriented “soft skills” to help supervisors lead teams effectively, boost service standards, and create lasting guest satisfaction.